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AMELIA’s core features are interconnected and constitute a state-of-the-art foundation for smart data-driven airport operations. The whole foundation is extremely flexible and easily adapts to changing requirements.
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Data is key to making intelligent, fact-based decisions — both in response to real-time events and when trying to optimise total airport management for the long haul.

The AMELIA Insights component is powered by a unified analytics engine for large-scale data processing. With it, airports unlock benefits from more accurate forecasting to increased operational efficiency, passenger experience and unlocking commercial potential.

Insights ties the platform together across core features, modules and custom elements. Data-driven insights enable optimisation, prediction and recommendations. As a result, the Insights component provides the basis for a learning system that continuously improves itself.

Key Functionality

The Insights component is a powerful data processing engine that collects, transforms and stores large amounts of real-time data, both structured and unstructured, to provide business-critical insights to relevant stakeholders across the Smarter Airports ecosystem.

  • Collect, process, aggregate and expose data as it is generated.
  • Consume both streaming and batch data sources, as well as multiple data formats.
  • Give BI analysts and data scientists the tools they need to query relevant information, via a  sophisticated analytics UI, pulling real-time data and historic data for analysis.
  • Process dynamic data structures through automatic schema recognition. 
  • Push airport data to multiple external clients, using a varied set of outbound adapters — including real-time, subscription-based data feeds for consumers who require live data updates. 
  • Enjoy  long-term data storage as standard — facilitating historical reporting, time-based analysis and raw message inspection with ease.
  • Make use of operationalised machine learning models; turning statistical engines into software components, to power other areas of the solution.

The data Insights component gives the speed, power and flexibility needed to draw timely insights from massive amounts of highly-varied airport data.

  • Real-time big data access to conduct meaningful data analytics, visualisation and discovery.
  • Unified data perspective across the ecosystem.
  • Flight delay predictions using advanced machine learning models.
  • Data-driven suggestions for continuous improvement — based on insights collected across the ecosystem, and delivered via AMELIA's intelligent machine learning model.
  • Cross-airport benchmarks to find the best performers, understand their processes and implement them throughout other airports in the Smarter Airports eco-system.

“The AMELIA insights engine ensures that we take business critical
decisions based on the best possible data.”

Esben Kolind
Head of Digital at Copenhagen Airports

Operational Flight Management

Continuously operating flights and adapting to unforeseen changes such as disruption or delays are at the core of airport operations.

AMELIA enables the overview and management of all flight records while providing a solid and automated solution to frequent repetitive operations such as flight disruptions. It is instrumental in reducing costs, improving customer experience and enhancing safety.

AMELIA provides an operational point of reference across all airport stakeholders – a single source of truth.

Key Functionality
  • Manage and store all flight records to ensure optimal planning and operation for all airport stakeholders.
  • Highly customisable views allow users to choose and modify presented information, tailoring it exactly to their needs.
  • Live presentation mode allows for continuous updating – automatically adding information as new data becomes available.
  • Track all received remarks automatically, across different organisations, and for each flight record.
  • Seamless management of all actions needed, from before arrival to after departure, by linking incoming and outgoing flights together.
  • Prioritise your  data sources, to ensure the most credible information is shown, while highlighting potential uncertainties of the data quality.

The advanced Operational Flight Management feature provides business value from day one by:

  • Increasing efficiency and quality of daily operations across the airport by providing a single source of truth.
  • Ensuring the correctness of all data used and shown, through automatic data capture.
  • Providing a single source of truth across multiple stakeholders to simplify cross-communication and planning.
  • Allowing for the use of historic data to analyse and enhance processes and specific flights.

“AMELIA provides credible data allowing for early detection of potential operational disruptions and potential bottlenecks.”

Simon Thoustrup
Head of Airside Operations, Copenhagen Airports

Core Operational Asset Data

The AMELIA Core Operational Asset Data feature is part of the platform's foundation and includes fundamental data necessary for the operation of an airport.

The feature is a flexible data repository automatically enhanced with more data types, as modules are added to the solution.

Management of data entities is covered in the Bi-temporal Custom Data Management module.

Key Functionality
  • Data foundation for all core features and add-on AMELIA modules.
  • Centralised updated data supporting all related features and modules in the most optimal way.
  • Automatic distribution of data changes to all stakeholders.
  • Interfaces for full data exposure with updates available to all third-party components.
  • Cost-effective data foundation for modules requiring no adjustments in integration.
  • Non-redundant data.
  • Flexible update and access rights.

Airport Operational Database

The efficient and reliable operation of an airport depends on having common, comprehensive and always up to date operational data linked to specific flights.

The Airport Operational Database (AODB) gathers, prioritises, and enriches data from different sources —  providing various stakeholders with the most relevant and reliable data in real-time - ensuring a single source of truth.

Key Functionality
  • Flights and other operational data are gathered from a variety of sources, including integrations to legacy systems, and enriched with core operational asset data.
  • Process and prioritise data through centralised and fully customisable business rules — bespoke to your operations.
  • Verify your business rules before deployment, to ensure maximum efficiency and accuracy. Modify your business rules at runtime, with easy management and complete control - independent of IT development resources.
  • Flex the database’s architecture to suit your needs — deploy specific data models, input varying source integrations, and set the rules that work for you. 
  • Adapt the AODB’s schema model, too, to accommodate data from new input sources and for output to new consumers.
  • Built-in flight linking capabilities and a plugin model allows extending the AODB with new capabilities.
  • Data is sourced from different sources, aggregated and prioritised to ensure a single source of truth for all stakeholders.
  • Fully customisable to the specific needs of the airport and integration to the Smarter Airports Eco-system.
  • Business rules can be easily modified to adapt to changing environment —independent of IT-development resources.
  • Full control of customisations with minimal costs of maintenance.
  • Flexibility to plug in extensions with new capabilities to meet future needs.

Community Enabled Libraries

AMELIA connects airports and stakeholders across the ecosystem allowing for value creation based on data and collaboration.

AMELIA fuels an open eco-system and we welcome contributions, applications and integrations with third parties. APIs, data, processes and widgets are shared online among members of the AMELIA community. This allows for ease of use, a quick time to market and the acceleration of digitalisation in the total airport management domain.

Key Functionality
  • Share widgets, integration APIs and business processes among members in the AMELIA community.
  • Re-use your best configurations in new contexts.
  • Easy and intuitive user flows – accessible  for non-IT people too.
  • No need to  start from scratch when integrating with new or existing functionality.
  • Embrace agility and pursue new business and revenue streams.
  • Short time to market allows for easy testing and proofing of new features.

Situational Awareness

Reacting to changes in data and unexpected situations is a vital and crucial part of everyday work at an airport. AMELIA enables situational awareness by allowing automated alerts to be raised on specific requirements, visual cues to highlight problem areas, and dashboards to group data and give a better overview.

AMELIA also offers the ability to customise both dashboards and visual/audio cues, increasing the work performance of each individual employee. Moreover, AMELIA is accessible on multiple platforms (mobile/tablet/CUTE).

Key Functionality

The AMELIA Situational Awareness feature enables each employee to customise the data that is important for their role — creating an interface that facilitate, and improves, their workflow:

  • Increase workforce productivity, with custom dashboard views tailored to each employee’s workflow
  • Create visual and audio cues to fit the specific data each employee is working with, strengthening awareness of specific situations.
  • Flag issues and resolve them faster, using automated alerts bespoke to the employee.
  • Create data dashboards for overview of all available data; providing historical, real-time and future predictions to drive actions and decision making.
  • Significant improvement in error mitigation due to automated alerts and customisable visual cues.
  • Scalable and role-based structure can enhance productivity across the organisation. Data views are customisable for employees to meet their individual needs.
  • Visual cues and alerts can be created to handle future operational disruptions.
  • The intuitive and user-friendly platform will provide efficient utilisation of investments and adoption. Quick learning curve means less time spent educating new employees.
  • Fast response time to missing or changed data allows for better change in plans, and more time to adjust.

Integrations Framework

Integrate to existing systems using a shared integration library, where high-quality, well-documented APIs — the essential connectors of the AMELIA platform — are stored.

The Integrations Framework feature enables users to both customise their workflows based on airport needs, and access a stable foundation from domain standard integrations.

The Integration Framework is being developed continuously — with  new integrations added to the shared integration library, as they become available

Key Functionality

The Integrations Framework feature enables smooth integration with existing data providers and consumers.

  • Quality, reliable and robustly-tested integrations, designed specifically for the aeronautical domain.
  • Handle data from and to multiple sources in various formats supported with high flexibility for custom needs.
  • Full traceability of messages throughout the system enables insights into impact of information.
  • High system availability made possible through fully-scalable solution architecture
  • Automated error-correction ensures high system resiliency.

Get started with plug-and-play, standard integrations or build custom integrations with ease, thanks to:

  • A palette of integrations for many domain standards e.g. SITA Type B messages.
  • Integration bottleneck and unavailability detection and correction.
  • Decreased back-office administration through automatic corrective measures.
  • Fast time to market when new capabilities emerge, such as new integrations providing valuable data.
  • Provides flexibility in support of custom needs and provides a stable foundation from domain standard integrations.

User Management

Airports are powered by a wide range of teams, working simultaneously to keep operations running smoothly. While some workers are focused on the air — tracking flights and organising the runway — others are on the ground, loading cargo, transporting passengers and keeping everyone safe.

With so many people involved in daily operations, user management becomes critical to an airport’s success. Teams need the data that’s relevant for them, delivered at the time they need it. And security is of utmost importance too — you don’t want business-critical, sensitive data falling into the wrong hands.

The state-of-the-art role management and delegation system in AMELIA empowers fine-grained access control tuning down to a field level. End-users experience a seamless interaction with the platform through personalised content, while the business rest assured that everyone has what they need — and nothing they don’t.

Key Functionality

The AMELIA platform has been built to deliver dynamic management of users and roles, ensuring secure access throughout the platform.

  • Trust in industry-leading security with a variety of user management tools supported.
  • Enjoy seamless onboarding for all users and organizations
  • Sign into the platform smoothly and securely, with solution-wide Single Sign-On and customisable Multi Factor Authentication policies.
  • Log on to manage users inside your own IAM tool - and they will automatically be granted the correct roles in AMELIA.
  • Unified authentication and authorization for 3rd party integrations based on industry-standard OAuth 2.0
  • Adapt permission management model to allow for tailored access control.
  • Delegate a subset of roles to individual organizations for assigning.
  • Keep an automatic log of all operations and data changes for subsequent auditing.
  • Share views and dashboards between roles and/or users.

AMELIA’s approach to user management and security is based on a foundation of up-to-date industry standards and state-of-the-art customisation.

  • User-friendly sign-in experience on all platforms.
  • Reduce your risk of vulnerabilities, with automatic platform security updates in line with industry standards.
  • Add and remove users in one centralised hub — the IAM/AD tool of the organization — and it will automatically synchronise
  • Each organisation can choose the user management tool of their choice — one that fits into their available solutions (AD, IAM, Google)
  • Everything you need, and nothing that you don’t. Tailor access to be specific for each airport, user organisation, role and ultimately the user
  • Access control down to field level (lowest level / attribute level) ensures that you can never access sensitive information for other airlines.

Bi-temporal Custom Data Management

The Bi-temporal Custom Data Management module gives unique access to the building blocks of Core Operational Asset Data and allows the user to change the data structure. This includes minor changes — like adding more properties on aircraft types — and larger ones, like creating entirely new data types. The module gives full control to the flexible part of the data structure and allows for modifications to data and thereby also the use of data, both directly and by other modules, for flight record enrichment for example.

Data is handled bi-temporally, as well as flexibly. All data is automatically enhanced with a start and an end time/date, making it possible for the user to specify validity periods and control the use of data over time, while the system automatically ensures correct and valid relations between datasets.

For utmost management and control, platform administrators can layer an approval process on all data changes. This means no change will take place without being approved.

Key Functionality
  • Specify start and end times/dates on all data, and concurrently apply different values to different periods.
  • Adapt the data structure as needed, thanks to AMELIA’s dynamic data model
  • Distribute data model changes to all stakeholders, automatically.
  • Support for data change approvals.
  • Validity periods allow for preparation of future data – and correction of historical data.
  • Validity periods together with registration times allow for full historical insight.
  • The data structure can be changed by the end-user using business insight and without technical (and costly) involvement.
  • Changes to the data structure can be applied instantly by the end-user (unless an approval process is in place) without asking for the rebuild and redeployment of the software.

Flight Schedule Management

Planning of airport activities, and ultimately passenger forecasting, is key for raising efficiency, improving safety, reducing emissions and controlling operational cost. The AMELIA Flight Schedule Management module allows for maximum resource utilisation across multiple planning scenarios.

Key Functionality

The Flight Schedule Management module enables smooth processing of flight schedules, making smarter schedule assessment and activation possible.

  • Utilise a range of tools for assessment and planning of season flight schedules, prior to publication and distribution to all relevant parties.
  • Compare schedules to determine the quality and reliability of each season; uncovering insights surrounding how one season differs from the previous season, or the season before that.
  • Import and handle seasonal flight schedules from multiple sources in various formats.
  • Edit the data directly in the user interface or define automated data-conversions, allowing for fast conversion of multiple schedule entries.
  • Automated error-handling ensures high data quality.

The Flight Schedule Management module provides business value from day one by:

  • A single source of truth regarding future schedules.
  • Minimise back-office administration through automatic data capture.
  • Plan ahead, reduce risks and make better business and operational decisions.
  • Strengthen seasonal resource allocation and bottleneck detection.
  • Improve control and management efficiency in airport operations, Using "what if" scenario simulations for operational flight planning, scheduling and management processes.
  • Better predictability and turnaround efficiency for the airport and improved customer satisfaction.
Future Perspectives

The Flight Schedule Management module is being developed continuously, with new features added in each development cycle.

The  Schedule Maturity Score is one such feature. Based on AI, the system can continuously activate flight records allowing for early planning.

When the planning process for a new season begins, airports continuously receive schedule entries – as the process proceeds, the plan is updated regularly with changes, additions and cancellations. Only once the plan stabilises can it be activated, because once it is activated, airport operations are planned according to the capacity required.

Activating a high quality seasonal plan, as early as possible, is a strong advantage for airports — allowing them to plan operations ahead of time. However, before activating a plan, the airport must determine if the plan is mature enough for activation. A plan is considered mature once its data has reached reliability. And that’s where the AMELIA Schedule Maturity Score comes in.

The AMELA system calculates a “maturity score” for each entry, indicating how reliable the data entries are. The score is calculated using artificial intelligence (AI) based on a combination of different parameters and data sources. For example:

  • Historic data – It is likely that a plan is reliable once it is relatively similar to previous seasons.
  • Update frequency – It is likely that the plan is reliable once the frequency of updates is low and stabilised.

The score is expressed as a percentage and can be aggregated on route, airline and overall season level too.

Resource Allocation and Planning (Stand & gate config.)

Optimal planning, and correct allocation, of resources is vital to the efficient and safe operation of an airport. The AMELIA Resource Allocation and Planning module allows for registration of airport assets and capabilities related to aircraft parking. It supports resource allocation and impact assessments related to in-operative events too.

Key Functionality

The Resource Allocation and Planning module allows for the aeronautical infrastructure to be registered and allocated to flight operations.

  • Easy registration of airport assets and relations, e.g. Gates, Stands, Jet Bridges and Equipment available.
  • Greater management of Aircraft Parking Rules – which aircraft types can park at given stands, which stop lines and parking methods to use, and proper jet bridge positioning to reach aircraft doors.
  • Registration and display of In-Operative status, e.g. planned maintenance or operational outages.
  • Open API for integration with external systems – expose assets and configurations to resource management systems and receive allocations to flight operations; provide operational for Docking Guidance System and Jet Bridge units; and receive and expose (in-)operational status.

The Resource Allocation and Planning module provides value by combining the asset registry with operational allocations. This enables:

  • Clear visibility of resources and configurations, e.g. fuel pits and power supplies available at the stand allocated to a flight operation.
  • Automatic identification of operational impacts, e.g. automatically requesting marshaller assistance to flight operations in case of malfunctioning Docking Guidance System.
  • An overview of in-operative assets, displayed via the shared Operational Dashboard, for complete awareness from  all stakeholders, e.g. alerting ground handlers to bring mobile equipment.
Future Perspectives

The Resource Allocation and Planning module is continuously being enhanced with new features and capabilities.

Optimisation, Planning and Allocation of Fixed and Mobile Resources:

  • Stand, gates, check-in desks, baggage belts – utilise scheduled traffic plans, number of passengers, resource capabilities and operational status to achieve optimal resource utilisation and positive passenger experience.
  • Mobile stairs, tow trucks, ground power and air conditioning units – utilise location tracking and geofencing to alert in case of non-optimal asset placements and prepare for rearrangements if needed for optimal handling of air traffic operations.

Optimisation and Planning of Preventive Maintenance and Facility Management:

  • Optimise cleaning of restrooms, lounge areas or corridors by combining flight operations allocated to gates, number of passengers arriving/departing, location of gates and toilets/restrooms with estimated percentage of passengers utilising restrooms on arrival or departure.
  • Mark resources as in-operative, or with reduced capacity, to prevent or restrict use during periods of maintenance.

New functionality under development

The AMELIA platform evolves continuously and many new features and modules are planned for release in 2021/22. Modules and core features have individual roadmaps aiming at continuously providing high-quality business specific functionality allowing for airports to tailor the platform to fit their specific needs.

Reach out to us if you want to know more about this specific module or feature. You may equally be interested in our Prime Partner Community – allowing for selected airports to impact and take part in the development of the AMELIA platform.

“We believe there is a strong desire by the players in the aviation industry to be released from old, locked legacy systems. The industry is looking for and moving towards agile, future-proof systems, based on open platform components that ensure full flexibility and opportunity for ongoing innovation.”

CEO, Smarter Airports

Full compatible and accessible for 3rd parties or existing systems

The AMELIA platform is highly flexible and integrates easily to existing systems or 3rd parties. AMELIA use open and well-documented APIs as connectors because we truly believe in openness and that we are smarter together.

Reach out to us if you want to know more about how you integrate AMELIA. You may equally be interested in our Prime Partner Community – allowing for selected airports to impact and take part in the development of the AMELIA platform.